Explore Our services

This service is ideal for:

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• Individuals due to have a CHC checklist meeting and beginning the NHS Continuing Healthcare (CHC) process and seeking guidance with the Checklist stage.

• People who feel overwhelmed by the Checklist and need personalised support to understand the criteria and what to expect.

• Family members or carers who want help ensuring their loved one’s needs are accurately represented and fairly assessed.

• Those who require support in reviewing and preparing care records to ensure all documentation is relevant and complete.

• Individuals unable to attend the Checklist meeting due to health, travel constraints, or discomfort in group settings and need someone to represent them and ensure a fair assessment.

This service is ideal for:

• Individuals unsure about their CHC eligibility – Those who have just had a Checklist completed but are uncertain whether it accurately reflects their healthcare needs.

• People navigating complex care needs – Individuals with fluctuating or evolving health conditions who want to ensure their assessment considers the full scope of their needs.

• Advocates and professionals – Case managers, solicitors, or care home staff who support CHC applications and need an independent review of a completed checklist.

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This service is ideal for:

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• Individuals due to have a DST meeting and feel overwhelmed by the CHC process and need clear, personalised guidance to understand the criteria and what to expect.

• Family members or carers advocating for a loved one, ensuring their healthcare needs are accurately represented and fairly assessed.

• Those who require support in reviewing and preparing care records, making sure all documentation is relevant, complete, and aligned with CHC requirements.

• People unable to attend the DST meeting due to health, travel constraints, or discomfort in group settings, who need a nurse to represent them and safeguard a fair assessment.

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This service is ideal for:

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• Individuals who have just completed a DST assessment and want an independent review to ensure their needs have been accurately scored.

• Those questioning whether the correct process has been followed, seeking reassurance that all procedural requirements were met.

• People looking for potential grounds to appeal—if errors or inconsistencies in the assessment warrant a reconsideration.

• Anyone dissatisfied with their DST outcome, needing expert guidance on their options and what steps to take next.

• Individuals seeking advice on the appeals process, including how to challenge the decision, what evidence strengthens a case, and what to expect moving forward.

This service is ideal for:

• People already receiving CHC Funding & at risk of losing funding who want professional advocacy to ensure their healthcare needs are correctly represented.

• People struggling to navigate the CHC review process, seeking guidance to understand the criteria and assessment procedures.

• Family members or carers advocating for a loved one, ensuring their relative’s care needs are fairly and thoroughly assessed.

• Individuals who feel uncertain about how to challenge a decision, needing reassurance, clarity, and expert support in the meeting.

• Individuals unable to attend the review meeting due to health issues, travel constraints, or discomfort in group settings, who need a nurse advocate to represent them and ensure a fair assessment.

This service is ideal for:

• Individuals who want to take the lead in their CHC assessment, equipping themselves with the knowledge and confidence to navigate the process independently.

• Designed for those preparing for a CHC Checklist or DST assessment who want hands-on practice to ensure they are fully prepared.

• Perfect for family members or carers advocating for a loved one, helping them present their case clearly and effectively.

• Bespoke 1-1 support from an experienced CHC nurse, ensuring personalised guidance tailored to your specific circumstances.

• A practical solution for those seeking greater understanding of the assessment process, ensuring they can communicate their healthcare needs with confidence.